Eventline is now open source and available on GitHub !

If you are still using the old Eventline platform, contact us to migrate to the new service, and head to the new documentation website for more information.



Identities provide a way to store credentials of various types. Each identity contains a set of typed values, making it possible to store secrets more complex than single passwords or keys.


Identities are managed on the web interface: this way, there is no need to store secret data in any external file. The Eventline platform keeps identity data encrypted in storage.

The “Identities” page lets users create, modify and delete identities. Note that identities used by resources cannot be deleted.


Identities have one of the following statuses:

The identity has been created, but some parts of the initialization process have not completed.
The identity has been created and initialized, and is ready to be used.
An error occurred during the initialization process of the identity.

Identities with statuses pending or error cannot be used in triggers or tasks.

Most identities are self-sufficient and will be ready as soon as they are created. Others, such as OAuth2 identities, require extra initialization steps to get ready. If these steps are not completed, for example if the web browser is closed during a redirection, the identity will stay with the pending status. If one of these steps fails, the identity will have the error status, and an error message will be displayed on the identity view page.

Editing an identity will always reset their state, and the platform will restart all initialization steps. If your identity is stuck with the pending or error state, simply edit it to restart the initialization process.


Some identities must be refreshed on a regular basis. This is the case for OAuth2 identities which contain a refresh token: it must be used to regularly fetch an access token. Without the refresh process, the access token will expire.

When an OAuth2 provider supports refresh tokens, for example Slack, Eventline will regularly use them to obtain new access tokens and store them in the identity.

If the refresh process fails, Eventline will send an email notification (see the notification documentation for more information).

Users can also force a refresh at any moment using the “Refresh” button on the page of the identity.